Privacy Policy
Waymaker Plumbing (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or contact us.
Information we collect
We may collect the following types of information:
- Contact information you provide (such as your name, phone number, email address, service address, and message) when you submit a form on our site or contact us by phone or email.
- Service-related details you choose to share (such as information about your water heater or plumbing issue) so we can respond and provide an estimate or schedule service.
- Website usage information (such as pages viewed, approximate location, device/browser information, and interactions) collected through cookies and similar technologies if analytics tools are enabled.
Cookies and analytics
Our website may use cookies or similar technologies to help the site function properly and to understand how visitors use the site. If we use analytics tools, they may collect information such as the pages you visit, time spent on the site, and general device/browser information. You can control cookies through your browser settings and may be able to opt out of certain analytics depending on the provider.
How we use your information
We use the information we collect to:
- Respond to your requests and communications
- Provide estimates, schedule service, and deliver plumbing services
- Improve our website, services, and customer experience
- Maintain site security and prevent spam or abuse
- Comply with legal obligations
How we share your information
We do not sell your personal information. We may share information in limited circumstances, such as:
- Service providers who help us operate our website or business (for example, website hosting, email delivery, spam protection, analytics). These providers are only permitted to use information as needed to provide services to us.
- Legal or safety reasons if required to comply with law, respond to lawful requests, or protect our rights, property, customers, or the public.
Data retention
We keep personal information only as long as reasonably necessary for the purposes described in this policy, including to respond to you, provide services, maintain business records, and comply with legal requirements.
Security
We take reasonable steps to protect the information you submit to us. However, no website, internet transmission, or storage system can be guaranteed to be 100% secure.
Your rights and choices
Depending on where you live, you may have rights regarding your personal information, such as requesting access, correction, or deletion. You may also:
- Request that we update or delete information you have provided to us (subject to legal and business recordkeeping requirements)
- Opt out of non-essential cookies through your browser settings
To make a request, contact us using the information below.
Third-party links
Our website may contain links to third-party websites (for example, social media platforms). We are not responsible for the privacy practices of those third parties. Please review their privacy policies.
Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact us
If you have questions about this Privacy Policy or your information, contact:
- Waymaker Plumbing
- 36 Mackinaw Way, Manson, WA 98831
- 253-257-8385
- james@waymakerplumbing.com